Question 1

What is Brandsdistribution and how does it work?

Accepted Answer

Brandsdistribution is Europe's leading B2B marketplace for wholesale fashion clothing and accessories. Founded in 2006 and headquartered in Turin, Italy, the platform brings together over 120 international designer brands sold by selected, verified distributors — all accessible in one place. Registered buyers can browse the full catalogue, place wholesale orders and manage everything online. The platform is exclusively reserved for retailers, businesses and VAT-registered companies.

Question 2

How does purchasing on Brandsdistribution work?

Accepted Answer

After your free registration, you gain access to the full catalogue with real wholesale prices and live stock availability. You can add products from different brands and distributors and you pay them directly. Each partner ships from their own warehouse. You receive separate invoices per supplier and can track each shipment individually from your account dashboard.

Question 3

Who can buy on Brandsdistribution?

Accepted Answer

Brandsdistribution is a B2B-only platform exclusively for commercial operators: physical stores, boutiques, online retailers, multi-brand chains, wholesalers and any VAT-registered business. To complete registration you must provide a valid VAT number or equivalent tax identifier (for non-EU companies). Private consumers cannot purchase on the platform.

Question 4

Who sells the products on Brandsdistribution?

Accepted Answer

Products available on Brandsdistribution are sold by third-party distributors and brands that have been carefully selected and verified by the platform. Each seller undergoes a due diligence process covering product authenticity certification and logistics reliability. Brandsdistribution manages payment and after-sales support, acting as a guarantee intermediary between buyer and seller. The seller's name is always clearly displayed on the product page and at checkout.

Question 5

Do I need to register to see wholesale prices?

Accepted Answer

Yes, registration is required to access the full catalogue and wholesale prices. Brandsdistribution is a restricted B2B platform, so pricing and stock availability are only visible to verified account holders. Registration is completely free and requires only a valid email address and VAT number.

Question 6

How much does it cost to register on Brandsdistribution?

Accepted Answer

Registration on Brandsdistribution is completely free with no purchase obligations. Once registered, you have unlimited access to the full product catalogue, wholesale prices and real-time stock availability. Some premium features — such as the dedicated dropshipping service or the Key Client area — may require specific conditions. Contact the commercial team for more information.

Question 7

How long has Brandsdistribution been operating? Who founded it?

Accepted Answer

Brandsdistribution has been active since 2006, when it was founded in Turin, Italy by Carlo Tafuri. Over nearly two decades the platform has built deep expertise in fashion wholesale distribution and digital logistics solutions. In 2017 it was selected by Borsa Italiana for the ELITE programme, reserved for Italy's highest-growth companies. Today Brandsdistribution operates in over 170 countries with more than 1,000,000 registered retailers worldwide.

Question 8

How many countries does Brandsdistribution ship to?

Accepted Answer

Brandsdistribution delivers fashion wholesale to over 170 countries worldwide, supported by a network of more than 1,000,000 registered retailers. The platform is available in five languages — Italian, English, French, German and Spanish — and supports over 10 international currencies. Brandsdistribution ships across Europe, North America, Asia, the Middle East, Oceania and Africa.

Question 9

What products and brands are available on Brandsdistribution?

Accepted Answer

Brandsdistribution offers a wholesale catalogue of over 500,000 products spanning more than 120 international fashion brands, including clothing, footwear, bags and accessories for men, women and children. Brands available include Nike, Michael Kors, Under Armour, Calvin Klein, Diesel, Emporio Armani, Tommy Hilfiger, Guess, Karl Lagerfeld, New Balance, Adidas, Puma and many more. The catalogue covers everything from luxury contemporary to sportswear and lifestyle accessories.

Question 10

Are the products on Brandsdistribution genuine and authentic?

Accepted Answer

Yes, every product available on Brandsdistribution is 100% genuine and authentic. Each supplier undergoes a rigorous selection process that includes product authenticity certification. Brandsdistribution is an authorised distributor for all brands listed on the platform. Buyers receive products with original brand packaging, hang tags and, where applicable, certificates of authenticity.

Question 11

Do products include EAN barcodes and technical product sheets?

Accepted Answer

Yes, all products in the Brandsdistribution catalogue carry EAN barcodes (international barcode standard). EAN codes are provided in the order confirmation and shipping documentation. Product listings include description, composition, available sizes, colour variants and high-resolution images. EAN codes are essential for retailers who manage automated warehouse systems or sell on marketplaces such as Amazon and eBay.

Question 12

How often is the product catalogue updated?

Accepted Answer

The Brandsdistribution catalogue is updated daily with new arrivals, restocks and special offers. Prices and availability are synchronised in real time with partner distributors' warehouses. Retailers integrating the catalogue via data feeds can benefit from automatic updates. New seasonal collections are listed in advance in the Pre-Order section, allowing buyers to reserve stock before it becomes available.

Question 13

Can I download the product catalogue as an Excel file, CSV or via a product feed?

Accepted Answer

Yes, Brandsdistribution makes the product catalogue available to registered retailers in downloadable format. From your account you can access regularly updated files containing stock availability, wholesale prices, EAN codes and product images. For advanced integrations with e-commerce platforms, ERP systems or warehouse management tools, contact the commercial team for information on automated feeds and available API options.

Question 14

Can I buy upcoming collections on pre-order on Brandsdistribution?

Accepted Answer

Yes, Brandsdistribution offers a dedicated Pre-Order section for early purchasing of upcoming seasonal collections. Registered retailers can reserve items before they are available in stock, securing access to the most in-demand styles before sell-out. Once available, items are processed and shipped according to the timeline indicated in the pre-order product sheet.

Question 15

Do the catalogue prices include VAT?

Accepted Answer

No, all prices displayed in the Brandsdistribution catalogue are net of VAT. Value Added Tax will be applied according to the fiscal regulations of the buyer's country at the time of invoicing. EU-registered businesses with a valid VAT number may benefit from the intra-community VAT exemption regime. For buyers outside the EU, prices do not include import duties or local taxes.

Question 16

Are the prices genuine wholesale prices? What margins can I expect?

Accepted Answer

Yes, all prices on Brandsdistribution are true wholesale (B2B) prices exclusively available to VAT-registered retailers. The platform applies no markup on transactions — prices reflect actual market wholesale conditions set by the supplier. Retailer margins vary by brand and category, but purchasing at wholesale typically allows margins of 40–60% over the recommended retail price. This enables competitive pricing both online and in-store.

Question 17

Do prices include customs duties and taxes for international shipments?

Accepted Answer

No, all prices on Brandsdistribution are quoted Ex Works (EXW), meaning they cover the value of the goods only. Shipping costs, customs duties, import taxes and local VAT are the responsibility of the buying retailer. For shipments to non-EU countries, we recommend checking the HS code classification of the products and the applicable duty rates in your destination country before placing an order.

Question 18

What are the typical profit margins for a retailer buying from Brandsdistribution?

Accepted Answer

Resale margins depend on the brand, product category and sales channel. In general, buying at wholesale on Brandsdistribution and reselling at full retail price yields gross margins of between 40% and 70%. Stocklots and outlet offers can deliver even higher margins. Online channels (e-commerce, marketplaces) tend to carry slightly lower net margins compared to physical retail, due to platform commissions and advertising costs.

Question 19

Can I negotiate custom pricing for large volume orders?

Accepted Answer

Yes, large buyers and clients with significant purchase volumes can request personalised commercial terms through Brandsdistribution's Key Client service. The dedicated commercial team evaluates requests for special pricing, volume discounts and framework agreements. To access the Key Client area, visit the dedicated section on the website or contact the commercial team directly.

Question 20

Is there a minimum order quantity on Brandsdistribution?

Accepted Answer

Yes, each distributor or brand on Brandsdistribution may set its own minimum order, clearly indicated in their section of the marketplace. The minimum may be expressed as a number of units, a monetary value or full cartons, depending on the supplier. Some sellers have no minimum order at all, making the platform accessible to smaller retailers who want to test a brand before committing to larger quantities.

Question 21

What payment methods does Brandsdistribution accept?

Accepted Answer

Brandsdistribution's distributors partners accept down payment only with the following payment methods: credit card (Visa, Mastercard, American Express), PayPal and bank transfer.

Question 22

How long does order processing and confirmation take?

Accepted Answer

After payment is received, orders are generally confirmed within 24 hours. The distributor's pick-and-pack preparation typically takes 5–7 business days, after which shipment is arranged. Times may vary during peak seasons (end-of-season sales, holidays) or for large volume orders. You will receive email notifications at every order status update.

Question 23

Can I modify or cancel an order after placing it?

Accepted Answer

Yes, it is possible to modify an order while it is in 'reserved' status — that is, before the seller has started the pick-and-pack process. Once the order moves into processing, modifications or cancellations may no longer be possible or may incur costs. To request a change, access the Orders section of your account or contact customer support as quickly as possible.

Question 24

Can I place a trial order with just a few pieces to test a brand?

Accepted Answer

It depends on the distributor: some vendors on Brandsdistribution have no minimum order or accept small quantities, making them ideal for testing a brand before committing to larger stock. You can check the conditions directly in each distributor's section or contact the commercial team for guidance on the most flexible suppliers for your buyer profile.

Question 25

Will I receive an invoice for every purchase?

Accepted Answer

Yes, every order placed on Brandsdistribution generates a proper commercial invoice. If your order includes products from multiple distributors, you will receive a separate invoice from each seller. All invoices are available in the 'Orders' section of your account and can be downloaded as PDF at any time.

Question 26

Why do I receive multiple parcels for a single order?

Accepted Answer

Brandsdistribution is a multi-seller marketplace: if your order includes products from different brands or distributors, each supplier ships directly from their own warehouse with a separate tracking number. You will therefore receive one shipment per seller involved in the order. This model ensures maximum stock freshness and optimised shipping times from each individual partner.

Question 27

How much does shipping cost on Brandsdistribution?

Accepted Answer

Shipping costs on Brandsdistribution vary depending on the distributor, destination country and weight/volume of the goods. After order confirmation, the distributor provides a detailed shipping quotation. Alternatively, retailers with their own courier contracts can request collection by their preferred freight forwarder. For some European destinations, preferential rates negotiated by Brandsdistribution with partner couriers may be available.

Question 28

How long does delivery take?

Accepted Answer

Delivery times depend on the distributor's warehouse location and the final destination. For intra-European shipments, average transit times are 3–7 business days from despatch. For non-European destinations, times vary according to the country and chosen transport mode (air, sea or road freight). These times are in addition to the distributor's order preparation phase, which typically takes 5–7 business days from payment.

Question 29

How do I track a shipment from Brandsdistribution?

Accepted Answer

Every shipment has a dedicated tracking number provided by the distributor's courier. You will receive the tracking code by email as soon as the goods are handed over to the carrier. You can monitor your shipment status directly from the 'Orders' section of your Brandsdistribution account, or on the courier's website using the tracking number provided.

Question 30

Does Brandsdistribution ship worldwide?

Accepted Answer

Yes, Brandsdistribution delivers fashion wholesale to over 170 countries worldwide. Partner distributors handle shipments to Europe, North America, the Middle East, Asia, Oceania and Africa. Delivery availability and transport costs may vary for certain remote destinations. For countries with specific customs restrictions on branded clothing or footwear, we recommend checking local import regulations in advance.

Question 31

Can I arrange collection with my own courier or freight forwarder?

Accepted Answer

Yes, retailers with preferred freight forwarder or courier agreements can request to organise transport independently, with collection from the distributor's warehouse. In this case, you need to provide your courier's details and the requested collection date to the distributor after order confirmation. This option is particularly advantageous for high-volume buyers or for destinations where you already have negotiated freight rates.

Question 32

Do Brandsdistribution shipments include customs documents and CMR?

Accepted Answer

Yes, every shipment is accompanied by the documentation required for international transit, including commercial invoice, packing list and, for intra-community shipments, a CMR transport document. For non-EU shipments, the distributor handles the export customs declaration. If you require specific documents for your destination country, you can request them at the time of ordering.

Question 33

Can I return a product purchased on Brandsdistribution?

Accepted Answer

Yes, returns can be requested, but the conditions vary according to each distributor's individual return policy. Returns are generally accepted in cases of manufacturing defects, shipping errors (wrong or missing items) or discrepancies from what was ordered. Returns due to a change of mind or overstock are not always guaranteed and depend on the supplier's commercial policy. We recommend reviewing the return policy before placing your order.

Question 34

How do returns work if I bought from multiple sellers?

Accepted Answer

If your order includes products from different sellers, returns must be managed separately for each supplier, following their respective policies. For each return, you will receive specific instructions on where to send the goods and how the refund will be processed. Brandsdistribution coordinates communication between you and the sellers to simplify the process.

Question 35

Is the return shipping free or does it have a cost?

Accepted Answer

The cost of return shipping depends on the individual seller's policy and the destination. In cases of defective products or shipping errors, return costs are generally covered by the seller. For commercial returns (e.g. unsold stock), shipping costs are typically borne by the buying retailer. We recommend agreeing the return terms with the supplier before sending any goods back.

Question 36

How long does it take to receive a refund after a return?

Accepted Answer

Refunds are processed after the seller has received and inspected the returned goods. Timescales vary by distributor, but on average refunds are processed within 7–15 business days of return receipt. The refund is issued using the same payment method as the original purchase. Brandsdistribution monitors return status and intervenes in cases of delays or disputes.

Question 37

How can I contact Brandsdistribution customer support?

Accepted Answer

You can contact the Brandsdistribution support team by email or live chat directly on the website. For urgent issues relating to an active order, a dedicated support channel is available to Key Client customers. The support team typically responds within 24 business hours. For the most common questions, this FAQ section covers the majority of standard cases.

Question 38

Who handles problems with an order on Brandsdistribution?

Accepted Answer

Brandsdistribution acts as a guarantee intermediary between buyer and seller. In the event of a problem with an order — goods not received, defective products or discrepancies in the shipment — the Brandsdistribution team coordinates the resolution with the partner distributor. If the issue is not resolved within the expected timeframes, Brandsdistribution intervenes directly to protect the buyer.

Question 39

Can I have multiple user accounts for the same company?

Accepted Answer

For information on multi-user account management for a business, contact the Brandsdistribution commercial team. High-volume clients or companies with multiple locations can request customised account configurations for order and access management. The Key Client programme includes dedicated support for this type of requirement.

Question 40

How do I reset my Brandsdistribution account password?

Accepted Answer

You can reset your password directly from the login page by clicking 'Forgot your password'. You will receive an email with a reset link sent to the address associated with your account. If you do not receive the email within a few minutes, please check your spam or junk folder. For any other access issues, contact support with the email address linked to your account.

Question 41

How are sellers selected and verified on Brandsdistribution?

Accepted Answer

Every distributor or brand wishing to sell on Brandsdistribution undergoes a rigorous selection process that includes: verification of company documentation, product authenticity certification, assessment of logistics capability and review of commercial reputation. Only suppliers that meet all criteria are admitted to the platform. Seller quality is monitored on an ongoing basis through buyer feedback and periodic audits.

Question 42

Can I see which seller I am buying from before placing an order?

Accepted Answer

Yes, the seller's name and information are always visible on the product page and during the checkout process, before order confirmation. You can therefore know in advance who the goods' distributor is, their commercial terms, return policy and estimated shipping times.

Question 43

How can I become a seller on Brandsdistribution? Is there a programme for brands?

Accepted Answer

Yes, Brandsdistribution offers the B2Sell programme for brands, distributors and manufacturers who want to access a network of over 1,000,000 B2B retailers registered on the platform. The programme allows you to list your stock, manage orders and reach professional buyers in 170 countries. For information on the B2Sell programme and joining conditions, visit the 'Sell on Brandsdistribution' section or contact the commercial team.

Question 44

Does Brandsdistribution offer guarantees on B2B transactions?

Accepted Answer

Yes, Brandsdistribution acts as a guarantee on transactions between buyer and seller. The platform manages payment centrally and releases funds to the seller only after confirmed despatch. In the event of disputes — goods not received, defective products or order discrepancies — Brandsdistribution intervenes to protect the buyer, including the possibility of a full refund. This guarantee system is one of the platform's primary competitive advantages over buying directly from individual distributors.

Frequently Asked Questions

General Information

Catalogue & Products

Pricing & Margins

Orders & Payments

Shipping & Delivery

Returns & Refunds

Account & Support

Sellers & Quality

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